Refund policy

Due to the custom nature of our products and manufacturing processes, we do not accept returns, exchanges, or provide refunds once production of your order has commenced and is sent to the printer. If you have made a mistake or wish to cancel an order, please contact us at info@spotlightcoloring.com as soon as possible and we will do our best to accommodate, but cannot make any guarantees. Once your coloring book is sent to the print house no changes can be made because of personalization of the books. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for more information regarding possible return or issues at at info@spotlightcoloring.com

Refunds
If a refund is approved and issued, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at info@spotlightcoloring.com